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Easy Read Information

Inpatients are patients who need to stay in the hospital.

This page is about people who need to come to the hospital for an operation that is not an emergency.

This page has information about

  • How their stay in the hospital is organised
  • The staff who are involved
  • How to contact us

Who are we?

The Inpatient Booking Department is a team of clerical staff dedicated to helping patients who are to be admitted to hospital for Elective Surgery.

What is Elective Surgery?

This is any procedure (usually done in an operating theatre, but not always) which was planned for in advance.

Do I count as being admitted?

Any procedure carried out counts as an admission, even if it's just for something small like an injection and you only come in and leave on the same day.

What do we do?

ENT Admissions Team

Our Team helps to arrange your admission to either of our hospital sites for ENT Elective Surgery. "ENT" is an acronym for "Ear, Nose and Throat". (sometimes known as otorhinolaryngology). We will send you details of your admission. We do not, however, choose your date for surgery.

Surgery Admissions Team

Our Team helps to arrange your admission to either of our hospital sites for elective surgery for:

  • General Surgery - (including lumps and bumps, lipomas, hernias, gallstones)
  • Colorectal Surgery - (Surgical speciality dealing with disorders of the rectum, anus, and colon)
  • Hepatio-Pancreato-Biliary (HPB) Surgery - (surgery of the liver, pancreas and biliary system)

We will book you a Pre-Operative Assessment appointment once we know your date for surgery. We do not, however, allocate you a date for surgery as this is a medical decision made by your consultant and his team.

Orthopaedic Admissions Team

Our Team helps to arrange your admission to either of our hospital sites for Orthopaedic Elective Surgery. We will book you a Pre-Operative Assessment appointment once we know your date for surgery. We do not, however, allocate you a date for surgery as this is a medical decision made by your consultant and his team.

Minor Ops: Bursa and Joint Injections

We arrange for your date to have painkilling injections in the orthopaedic centre. If you need to change the time of your injection, or cannot make the date given to you, please contact us.

Clinical Reception and Support Team for the Pre-Operative Assessment Unit.

We provide clinic support and perform reception duties for the Pre-operative assessment (Pre-Op) nurses. Some Pre-Ops are held both in various clinics at the Royal site, but most patients will have their appointments in the Pre-Operative Assessment Unit at Broadgreen, even if their surgery is to be carried out in the Royal Liverpool Hospital. The majority of patients to be admitted for elective surgery will need a Pre-Op appointment before their surgery.

Urology Admissions

Our Team helps to arrange your admission for Urology Elective Surgery. This will normally take place in Broadgreen, with patients who are not staying overnight going to the Day Case Unit, and those staying overnight on Ward 2. We will book you an appointment for Pre-Operative Assessment when the consultant lists you for surgery.

We do not, however, allocate you a date for surgery as this is a medical decision made by your consultant and his team.

Vascular Surgery Admissions Team

Our Team helps to arrange your admission to either of our hospital sites for Elective Vascular Surgery. Vascular Surgery (and Endovascular Surgery) is a specialty of surgery in which diseases of the vascular system, or arteries and veins

We will book you a Pre-Operative Assessment appointment once we know your date for surgery. We do not, however, allocate you a date for surgery as this is a medical decision made by your consultant and his team.

Changing your date for surgery or pre-operative assessment

Your pre-operative assessment is arranged by the ENT clerical support team, and your consultant's secretary arranges your surgery date. If your need to change either of these, or have changed your mind about having surgery, please contact the ENT department as soon as possible to allow another patient to use the appointment instead.

 

The team

The Inpatient Booking Department offers support and non-clinical advice on your upcoming preoperative assessment, admission or day surgery. We cover the Royal Liverpool and Broadgreen Hospital sites.

If you need to cancel or rebook your date please refer to your letter for a contact number or call any team member below:

Adrieanne Tsai
Patient Access Administrator
Tel: 0151 706 2679
Email Adrieanne here

Paul Coppell
Assistant Health Records Services Manager
Tel: 0151 706 2684
Email Paul here

Rebecca Thornton
Assistant Health Records Services Manager
Tel: 0151 706 2684

Email Rebecca here

Inpatient Booking Supervisor
Tel: 0151 706 3683
Email the supervisor here

Where are we?

Office Address
Inpatient Booking Office
Room 4
Chapel Corridor
Royal Liverpool & Broadgreen University Hospital Trust
Prescot Street
L7 8XP

Opening Hours
Monday to Thursday: 8am-6pm
Friday: 8am-5pm